Abstract: In today’s world, the human resource is important parts of the organizations. How to recruit the right
person for the right position is one parts of the staffing, but how to keep them happy, how to motivate
them and how to cause them to be more productive is another essential parts of organizations activities.
The main thing that all manages and business owner should understand about motivating the employees
and making them happy and causing them to work efficiently is to be familiar with all factors of
employee’s job satisfaction. There are organizational factors (working environment, working hours,
working relationship, working security, salary and promotion, leaving policy, insurance policy, rewards
and working location) and personal factors (age, gender, qualification, skills and working experience).
Each factor may cause that an employee being satisfied with his/her jobs and work happily in the
organization or dis-satisfied that not only do not work efficiently but also try to leave the organization.
That is why I tried to do a very specified and centric quantitative research at GDS Hyper Mart to know
whether there is significant relationship between organizational and personal factors with employee’s
jobs satisfaction or not and to understand which factor has more impact on sales person’s job satisfaction
and a Hyper Mart.
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