Abstract:
This study examines the influence
of technological innovation on the organizational efficiency
of the Organization for Relief Development (ORD) in Kabul,
Afghanistan. The study emphasizes the growing necessity for
non-governmental organizations (NGOs) to implement
contemporary technologies in order to improve their
responsiveness, efficiency, and competitiveness, particularly
in humanitarian settings. A case study methodology that
integrates quantitative and qualitative methodologies was
implemented. In order to gather primary data from personnel
in a variety of critical domains, such as finance, IT,
procurement, human resources, and programs, a structured
questionnaire was implemented. Secondary data was obtained
from books, journals, and websites. The instrument's
reliability was validated by Cronbach's alpha values ranging
from 0.713 to 0.924, which guaranteed internal consistency.
According to the conceptual framework, the five primary
dimensions of innovation are technological advancement,
interdepartmental communication, the utilization of digital
tools, system development enhancement, and biometric systems.
Technological innovation acts as the independent variable,
while organizational performance is identified as the
dependent measure. The correlation study's findings suggested
a strong positive correlation between organizational success
and technical innovation, with statistically significant
relationships identified among the majority of variables
(Pearson r = 0.404–0.885). The research showed that
productivity, efficiency, and overall organizational success
were substantially impacted by improved system development,
interdepartmental communication, digital tool implementation,
and biometric technology. The results emphasize the necessity
of augmenting operational efficiency through the integration
of digital and biometric technologies, effective
communication channels, and continuous system improvement.
The study suggests that technological innovation
significantly improves organizational performance in NGOs
like ORD. It suggests that to sustain innovation and enhance
overall effectiveness, increased funding should be allocated
to technology-driven reforms, professional development, and
staff capacity-building.
|