Abstract:
This study investigates the
impact of remote work on job satisfaction and employee
productivity among personnel of the United Nations Assistance
Mission in Afghanistan (UNAMA) in Kabul, evaluating the
effects of remote work arrangements on employee outcomes and
identifying the organizational and managerial factors that
affect their effectiveness. The emergence of remote labor has
transformed organizational processes, particularly in complex
and resource-constrained environments. The findings indicate
that remote work has a statistically significant and
beneficial impact on employee productivity and job
satisfaction. All five dimensions exerted a significant
influence. Work flexibility was significantly associated with
job satisfaction and positively influenced productivity by
facilitating the balance between professional and personal
life while reducing stress levels. Technology and
communication have facilitated continuous collaboration and
productivity. Employee autonomy and organizational policies
enhanced motivation, trust, and accountability. Managerial
support emerged as the most significant indicator of job
satisfaction. The study determined that, with robust
leadership, adequate technical infrastructure, employee
autonomy, transparent policies, and organized flexibility,
remote work can serve as an effective and sustainable
organizational model within UNAMA. This provides empirical
evidence from a modest context and essential guidance for
enterprises aiming to enhance employee satisfaction,
productivity, and long-term organizational sustainability via
strategically designed remote work programs.
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